How can digital care management advance health equities

How can digital care management advance health equities

Care management is used by health plans and providers to closely manage one or more conditions, such as diabetes, or to prevent an acute event, such as an unnecessary emergency department (ED) visit. ED visits are costly and many visits are preventable. Preventable ED visits are ones that can be handled in a different setting…

3 ways to improve the enrollment of your care management programs

3 steps to improve the engagement of your care management programs

Most care management programs are returning suboptimal ROI due to poor enrollment by the members - averaging between 25% - 40%. These programs often do not identify the right people to target and miss the mark in their outreach efforts, by just relying on phone calls or text messages for all program participants regardless of…

Omnichannel patient experience across the care continuum

When CMS reported about the massive explosion in Telehealth utilization, one thing was clear. Healthcare consumers are making their voices heard. They want to access care on their terms, digital or in-person. At the clinic or at home. During the early months of the pandemic, it was all digital, and now two years later about…