Create an omni-channel digital front door that improves access, equity and outcomes
Navigating our healthcare system and understanding healthcare coverage is ever more complex for members. Our innovative navigation technology helps you connect with your members at the right time with personalized recommendations that improve their health/reduce risk, effectively navigate the healthcare system, and make informed choices.
Foster member trust
- Cross-carrier solution, providing a consistent experience across carriers, networks, plans, benefits
- A personalized, intuitive, proactive and connected member experience across all channels
- Guides members to the right care from the start
- Provides timely, consistent, and personalized education and clinical guidance
- Seamlessly integrates single-point digital solutions
- Provides smart incentives for making high-value decisions
- Delivers concierge-level support for scheduling appointments and follow-ups
Optimize utilization
- Increases utilization of high-quality care and programs
- Reduces waste attributed to low-value treatments, overpriced healthcare providers, and inappropriate surgical options
- Understands what’s working, what’s not, and what to do about it
- Closes care gaps, improve CAHPS performance, and reduce coding errors
