Data-driven approach to address SDoH & social needs

Addressing health related social needs and social determinants of health in ECM (enhanced care management) and MA supplemental benefits

Understanding and addressing social determinants of health (SDoH) and health-related social needs at the individual level is the critical first step in improving outcomes, reducing disparities, and reducing healthcare costs. The social determinants of health are conditions in the environment in which the people are born and live. The health-related social needs include food security,…

Integrating health and social services for enhanced care management

Integrating health and social services for enhanced care management

To effectively manage patients with complex conditions, thoughtful integration of physical, and mental health services with social care is critical. Social determinants of health such as housing, transportation, and food insecurity are directly correlated to health outcomes. However, social services have been operating in a silo and disconnected from the broader health system. These navigation…

Taking an inclusive approach to health navigation

Culturally sensitive health navigation

All of us experience the healthcare system differently based on our backgrounds, beliefs, and values. That's why our healthcare journeys look different. When we do the analysis, we often find that for the same conditions, different member cohorts use different sites and intensity of care. That's why health navigation needs to evolve from a one-size-fits-all…