It was once a good idea - to find a point solution for a specific service offered by a new, innovative company to fill a gap in your benefits package. It has now become a huge challenge. With thousands of point solutions in many overlapping categories, it has become a huge challenge to find the…
Category: Patient engagement solution
3 ways to improve the enrollment of your care management programs
Most care management programs are returning suboptimal ROI due to poor enrollment by the members - averaging between 25% - 40%. These programs often do not identify the right people to target and miss the mark in their outreach efforts, by just relying on phone calls or text messages for all program participants regardless of…
Omnichannel patient experience across the care continuum
When CMS reported about the massive explosion in Telehealth utilization, one thing was clear. Healthcare consumers are making their voices heard. They want to access care on their terms, digital or in-person. At the clinic or at home. During the early months of the pandemic, it was all digital, and now two years later about…