How to help employees find the correct path to musculoskeletal (MSK) treatment?

Imagine waking up with an acute back pain. Ask yourself what will you do, where will you go? Some of us will turn to Dr. Google, some will call their Telehealth service, the lucky ones may be able to see their primary care physician on the same day. Not so lucky will go to ER.…

Empowering employees to make better care decisions

Musculoskeletal (MSK) pain has overtaken mental health issues as the number one reason why people take time off work in United States. MSK conditions are the leading contributor to disability, with low back pain being the single leading cause. The problem is quite widespread. About 1 in 3 Adults in US experience MSK pain, with 170 million…

Leverage care navigation to improve member engagement with health benefits

When most plan administrators focus on member engagement, they think about open enrollment. Of course choosing the right coverage is an important step, but it’s only one piece of the puzzle. It is equally important for the members to know how to find and use the right care included in their coverage. Why? Because care…