Written by Collaboration between MCPs and CBOs is vital for the success of the CalAIM program. However, the initiative faces challenges stemming from structural and cultural mismatches and a lack of effective technology tools. MCPs are focused on expanding CBO networks, providing training resources, ensuring compliance, and improving cost efficiency and auditing processes. Meanwhile, CBOs are struggling to keep pace with MCPs’ evolving reporting and data-sharing demands while continuing to deliver personalized, community-based care. While provider training sessions and office hours have helped build trust, collaboration outside these interactions is often restricted to monthly MIF/RTF exchanges—reactive processes centered on data merging with minimal actionable outcomes at the population level. This misalignment causes delays, missed opportunities, and difficulty in aligning on shared goals.
Technology-driven collaboration offers a pathway to overcome these challenges. A shared platform that consolidates outputs from ECM and CS assessments across multiple sources, with results logged into member profiles accessible across the care network, can provide a comprehensive picture of each member’s needs. Shared care plans, updated in real-time with integrated SMART medical and social goals, can significantly improve collaboration and reduce redundant care. Closed-loop technology that enable providers to coordinate on referrals and notify stakeholders of critical updates can ensure timely action and further minimize duplication.
While challenges such as data privacy and interoperability remain, the growing trust between MCPs and CBOs presents a significant opportunity to leverage technology solutions that can transform collaboration and drive CalAIM’s success.
Sprite Health offers a highly comprehensive digital platform that enables the efficient management of all ECM/CS requirements in a single place. Our solution is purposefully designed to cater to the specific needs of the CalAIM ECM/CS initiative.
Connect with us to learn how you can enhance outreach efforts, streamline care planning and coordination, and fosters a data-driven and outcome-oriented approach that advances equity, and clinical outcomes.