How to design an omnichannel experience in digital health?

When CMS reported about the massive explosion in Telehealth utilization within a month, one thing was clear. Healthcare consumers are making their voice heard. They want to access care on their terms, digital or in-person. At the clinic or at home. During early months in pandemic, it was all digital and now almost a year…

The essential checklist for evaluating musculoskeletal benefit solutions

People with pain are not productive. Employers concerned about making their employees productive have realized that status quo of just handing over member Id card for insurance is not going to be enough. Their employees are routinely experiencing complexity and multiple handoffs across different providers. Without any health advocate on their side, they have to…

5 pitfalls to avoid when selecting a digital musculoskeletal program

If you have made the decision to implement a digital health program for your employees with musculoskeletal conditions, you might have found the process of selection a bit challenging. Multiple aspects have to be taken into account to get the outcomes you desire from the successful implementation of digital MSK program, including - convenient on-demand…